Users of Home Premium can also take advantage of the live chat and email customer support which is available from 8am to 8pm EST (US Eastern Standard Time), Monday-Friday.

Lastly, Sophos Home Premium has passed all of our own tests, detecting and removing with great success each threat we’d put against it. However, among the select few that do include it in their reports, such as the SE-Labs Home Anti-Malware report for October-December 2019 report, it delivers satisfactory results, sharing the third place with six other antivirus solutions (among 15 contestants) in the SE-Labs’ analysis (described as ‘mid-range or better’).Īnother test that ranks Sophos Home relatively high is the AV-Comparatives’ Real-World Protection Test, where this product has taken the fourth place among 17 contenders, ranking higher than the likes of Avast, McAfee, ESET, and VIPRE. Unfortunately, Sophos Home isn’t a frequent guest among major independent testing labs. Once you reach the web interface, you’ll find that this kind of management system has its positive sides - if there are multiple devices using this antivirus, you’ll be able to monitor and control all of them from one place.

Deeper settings and security options can be accessed via a web interface only, which might cause some inconvenience. On the bright side, this means beginners won’t have any problems using it. Users will also notice that the app interface itself is rather rudimentary and limited. A welcome feature is a program adding the right-click scanning option to Explorer, which allows you to scan specific files, folders, or drives. When you start the scan, there’s no way you can do anything else in the app unless you cancel it or wait for the scan to end (and this can take over an hour). In other words, you can’t directly configure the scan, there’s no quick scan option, or any other scan type, for that matter. The Scan options are surprisingly limited, with the full system scan as the only option.

Sophos home premium review 2020